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Live Chat Software
Customers are visiting your website right now, and Live Chat Software can connect you instantly with your website visitors for online sales and support.
Live Chat Software allowing customer care representatives to interact with website visitors in real time. Software facilitates website visitors to communicate with staff members in order to get solutions of their queries.
Online web chat tool provides 24*7 live help and assistance with lower operating cost as compared to telephonic conversations. Software provides solutions for various business organizations including Auto sales, Consulting, Travel, Web hosting, Insurance, Web designing and other similar fields.
Screenshots of Live Chat Software
Software Features :
- Real Time Chat :
Allows website support executive to chat live with website visitors in real time.
- Multiple Chat Session :
Customer care representatives can interact with multiple customers at the same time, hence no visitor will ever go unanswered.
- Operator-Operator Chat :
Operator can chat with other operator to solve customer query in less time.
- E- Mail Chat Transcripts :
Facilitates support executive to send complete chat details at visitor specified e-mail address for later viewing.
- Sound and Visual alerts :
Audio notifications allow your customer service representatives to hear a sound whenever customer request for chat or send new message.
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