Live Chat Software

Customers are visiting your website right now, and Live Chat Software can connect you instantly with your website visitors for online sales and support.

Live Chat Software offers cost-effective solution for real time sales and customer support by allowing customer care representatives to interact with website visitors in real time. Software is best online marketing tool that facilitates website visitors to communicate with your staff members in order to get solutions of their queries.

Online web chat tool provides 24*7 live help and assistance with lower operating cost as compared to telephonic conversations. Advanced live chat tool helps to bridge the gap between your visitors and customer care representatives through live interactive communication, and thus gives you the opportunity to convert them into regular buyers. Software provides solutions for various business organizations including Auto sales, Consulting, Travel, Web hosting, Insurance, Web designing and other similar fields.

Software Features:

Real Time Chat
Allows website support executive to chat live with website visitors in real time.

Multiple Chat Session
Customer care representatives can interact with multiple customers at the same time, hence no visitor will ever go unanswered.

Operator-Operator Chat
Operator can chat with other operator to solve customer query in less time.

Chat Transfer
Agents can transfer chat to other agent during ongoing chat session, in case if the customer query can be handled by other executive in easiest way.

See Visitor Typing Text
Chat operator can see what visitor is typing on chat window before they send it.

Canned or Pre-written Messages
Website agents can send canned (saved) messages to visitors for quick response.

E- Mail Chat Transcripts
Facilitates support executive to send complete chat details at visitor specified e-mail address for later viewing.

Sound and Visual alerts
Audio notifications allow your customer service representatives to hear a sound whenever customer request for chat or send new message.

Push URL’s
Allow operators to push URL’s displaying useful information of products in order to assist visitors in quick manner.

Provides Visitors Details
Provide complete details of website visitors such as Company name, Host name, Current page and other similar information.

Offline Messaging
If operator status is offline then visitors can leave offline message by specifying his personal details.

Backup and Restore Chat History
Keep backup of each chat session to future analysis.

Download Free Trial:

30 days free trial demo of Live Chat Software is available to understand working of software. Upon satisfying, you can buy full version of the software choosing from various purchase options.